Archives: Customer Stories

Global manufacturing giant, Detmold Group, shifted gears and embarked on a new and daring mission: To adopt a managed security service offering and uplift the entire security posture across the multi-regional organisation, operating in 17 countries.

“In light of changing dynamics and threats in the IT security landscape, we decided to embark on a more modernised approach to cyber threat mitigation – and my first port of call to assist with that process was Somerville,” according to Mark Render, GM – Technology at Detmold Group, who said the outsourcing partnership with IT service provider, Somerville, is guiding Detmold through its modernisation journey.

“It’s a huge investment for an organisation to make to uplift its security portfolio,” Mark said, explaining the company adopted Sophos MTR, Managed Threat Response technology, after lengthy deliberation with Somerville.

So, what’s in action? For endpoint protection, the company adopted 1,000 Sophos Central Intercept X Advanced with XDR and MTR Advanced solutions. On the server side, it adopted 100 Sophos Central Intercept X Advanced for Server with XDR and MTR Advanced solutions.

“It represents one of the largest software purchases outside of Microsoft licensing for the organisation,” Mark said.

Established in 1948, the Detmold Group is an Australian family-owned and operated business, supplying some of the world’s largest and most iconic food and retail brands including McDonalds, Hungry Jacks, Subway, Coles, Woolworths and Jurlique.

Indeed, it’s a big move for the international manufacturing player and comes amid a rethink of priorities and security measures due to the raging global pandemic, and a growing recognition that the organisation needed to batten down the hatches – and fast.

Read the full case study here.

Pipeline infrastructure provider, Interflow, has embarked on a business transformation journey that sees the 80-year-old firm dramatically lift its game on the IT management and cybersecurity front and say goodbye to a scattergun approach and randomised IT strategy. 

LSH Auto Australia has accelerated digital transformation into the ‘fast lane’ following a secure and successful hybrid cloud migration that sees the automotive powerhouse driving agility, flexibility and business innovation across its entire dealer network and ramping up security.

Thanks to the quality of the network provided by Somerville, we can confidently fill a program with workshops and sessions that require heavy internet usage. We encourage our presenters to access content online for their sessions and guarantee them that it’s going to work. Our event connectivity has allowed us to share our conference with a much wider international education audience.

The capability, flexibility, and extreme customer focus of the Somerville team has allowed us to improve and expand services as our needs and maturity grew.  The Service Desk is very well regarded by users, cost effective, and scales up and down to meet our demand.  They are tightly integrated in our team and work very well with our internal staff and other partners